Out-of-band incident response for the day everything else is down
When everything goes down, your response plan stays up.
SmrtIncident keeps your playbooks, contacts, communications and evidence in a secure workspace outside your own infrastructure — ready for the day email, AD and everything else is gone.
Free plan: 10 users, 5 incidents/month · No card required
Built for the worst day of your year
Out-of-band by design
Hosted completely outside your infrastructure. When email, Teams, AD or core systems are down or compromised, SmrtIncident is still up — and unknown to your attackers.
Battle-tested playbooks
Start from a library of 21 incident playbooks aligned to ISO 27035, NIST 800-61 and SANS — from ransomware and DDoS to insider fraud and power failure. Customise every step.
Guided response
Every incident walks your team through Detection, Assessment, Response and Post-Incident with structured steps, guidance written for a crisis, and nothing forgotten.
Secure collaboration
Real-time war rooms scoped to your incident, including external vendors and suppliers — with contact directories available when your address book isn't.
Evidence locker
Capture logs, photos and documents against the incident timeline as it happens. Everything is timestamped and append-only for later audits and insurers.
One-click reporting
Generate a complete, time-stamped incident report — timeline, step responses, communications and evidence — the moment the incident closes.
Grounded in real frameworks
Our playbook library follows recognised incident response standards — and any process you already have can be captured on the platform.
ISO/IEC 27035
Information Security Incident Management
NIST 800-61
Computer Security Incident Handling Guide
SANS
Creating and Managing an Incident Response Team
RFC 2350
Expectations for Computer Security Incident Response
CERT
Handbook for CSIRTs
ENISA
CSIRT Setting up Guide
ISACA
Incident Management and Response
OHSAS
Health and safety incident recording
Don't build your lifeboat during the storm.
Set up your workspace, load your playbooks and contacts, and invite your response team — before you need them.
Get started free